Shipping policy

Last Updated: June 2026

Welcome to FIERNIA.

At FIERNIA, we focus on providing comfortable and stylish summer sleepwear for men. Every order is carefully processed to ensure a smooth and reliable delivery experience.

Order Processing

Orders are reviewed, verified, and prepared within 1–3 business days after payment confirmation.

During periods of increased demand, promotional campaigns, public holidays, or seasonal sales, processing may require additional time.

Customers will receive an order confirmation email immediately after completing their purchase.

Shipping Time

Estimated delivery times:

• Europe: 5–12 business days
• United Kingdom: 5–10 business days
• United States: 6–14 business days
• Canada: 7–15 business days
• Australia & New Zealand: 7–15 business days
• Rest of World: 7–20 business days

Delivery estimates are not guaranteed and may vary due to customs inspections, carrier delays, weather conditions, transportation disruptions, or local delivery services.

Shipping Costs

Shipping costs are displayed during checkout before payment is completed.

From time to time, FIERNIA may offer promotional free shipping campaigns for selected destinations.

Tracking Information

Once your order has been shipped, a tracking confirmation email will be sent.

Tracking information may require up to 72 hours to become fully active within carrier systems.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

FIERNIA cannot be held responsible for delays, losses, or additional fees caused by incorrect or incomplete addresses entered during checkout.

Customs & Import Duties

International shipments may be subject to customs procedures, taxes, duties, or import fees imposed by the destination country.

Such charges remain the sole responsibility of the customer.

Lost or Delayed Parcels

If a shipment appears delayed beyond the estimated delivery timeframe, our support team will work directly with the carrier to investigate the situation.

Please allow carriers sufficient time to complete delivery before requesting assistance.

Damaged Deliveries

If your package arrives visibly damaged, please contact us within 48 hours of delivery and include clear photographs of both the package and the product.

Contact Information

FIERNIA

Email: fiernia@outlook.com

Phone: +39 329 617 7354

Address: Viale Europa 49, 73028 Otranto (LE), Italy